Politique de confidentialité

Last updated: October 2, 2025

Purrlo operates this store and website, including all related information, content, functionality, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Purrlo is a store powered by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise interact with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms and conditions of collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or made non-identifiable, such that it cannot identify you or reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from that personal information, depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law:

Contact information, including your name, address, billing address, shipping address, telephone number, and email address. Financial information, including credit card, debit card, and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation, and other payment details. Account information, including your username, password, security questions, preferences, and settings. Transaction information, including items you view, place in your shopping cart, add to your wish list, purchase, return, exchange, or cancel, as well as past transactions. Your communications with us, including information you include in communications with us, such as when you submit a customer service survey. Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers. Usage information, including information about your interaction with the Services, including how and when you access or interact with the Services. Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services, including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
From our service providers, including when we use them to implement certain technologies and when they collect or process your personal information on our behalf;
From our partners or other third parties.
How we use your personal information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

To provide, adapt, and improve the Services. We use your personal information to provide the Services to you, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items of interest, send you notifications related to your account, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange for shipments, facilitate possible